Cactus RV

We finally decided that it was time to buy a new Pontoon. We are so happy that we went with Cactus RV. The professionalism, expertise, and customer service was by far the best experience we have ever had while purchasing something from a dealer. This place is family run and they are amazing, a great family atmosphere and very well organized. Every experience along the way was just outstanding. I sent an email to Cactus RV showing my interest in building a pontoon and Mike replied to me via email with all of the information I wanted. We went in the following weekend and looked at the boats they had in stock but didn't see one we liked. Mike sent me an email for one of the boats that was covered up and we loved it. We went back to look at that one the following weekend. We live about 1hr and 20 min away from the shop so we went up on Saturdays only. We were never rushed, they were patient, and they accommodated us each visit. The loan process was phenomenal, I was able to get everything handled via text and email. Ron was amazing, he was straight forward with us on everything. One of the guys walked us through every functionality of the boat, he answered all of our questions, if he didn't know the answer, he would find the guy that could give us the answer. These guys work like a well oiled machine. There was no BSing. Again, the experience was just amazing, it was mind blowing. I wish i could by my all vehicles through them. We will definitely get our RV upgraded in the future through Cactus RV.

We used Cactus RV to purchase our new fifth wheel. Their customer service was above and beyond any dealer I’ve ever been to. I definitely felt like part of the family. I would highly recommend anyone looking for an RV or even needing service to call Cactus RV. Their entire staff from Sales through management and even service were incredible.

We recently purchased a toyhauler from Cactus RV in Tucson, Arizona, and our experience was nothing short of exceptional. From the moment we stepped foot onto their lot, we were greeted with friendly smiles and a warm welcome. The staff at Cactus RV went above and beyond to assist us in finding the perfect toyhauler for our needs. They were incredibly knowledgeable and took the time to understand our requirements and preferences. They patiently answered all of our questions and provided us with valuable insights and recommendations. The selection at Cactus RV was impressive, and their inventory was well-maintained and top-notch. It was clear that they take great pride in offering high-quality RVs. We were able to find the ideal toyhauler that ticked all the boxes for us, thanks to their extensive range of options. The purchasing process was smooth, transparent, and hassle-free. The team at Cactus RV ensured that all the necessary paperwork was handled efficiently, and they were always available to assist us every step of the way. Their professionalism and attention to detail were truly commendable. Moreover, the after-sales service provided by Cactus RV has been outstanding. They have been readily available to address any concerns or queries we've had since our purchase. Their commitment to customer satisfaction is truly remarkable, and we feel confident that we made the right choice by choosing Cactus RV. Overall, we highly recommend Cactus RV to anyone in search of their dream RV or toyhauler. Their friendly and knowledgeable staff, extensive selection, and exceptional customer service make them stand out from the rest. Thank you, Cactus RV, for making our RV buying experience a memorable one!

We purchased a Pantoon from this company, about 1 month ago. Very helpful company. We took the boat out for the first time and didn't realize the plug was missing. We purchased one ourselves, but the company made it right and treated us well. We definitely will be using this company again in the future for all of our purchasing needs.

We bought from Cactus RV just over a year ago the buy experience was awesome they work with us and provide the best customer service. We even called just recently to ask questions about our fifth wheel and they answered all the questions right away and went out of their way to make sure we could fix our fifth wheel. I highly recommend them they have been the best dealer we have ever worked with!

Update...it is now the beginning of November, and still no word!! First of all, I want to say that Doug has gone out of his way to be helpful and compassionate. After my son passed away, I was left in a pickle, since he had been making the payments on the 2022 StarCraft Trailer that we purchased from Cactus RV. Depreciation of the travel trailer after 9 months left me with a financial burden. Hoping to cut my losses, I requested a refund on the unused extended warranty. That was at the end of June. It is now mid-Sept., and even though I have spoken to Ron many times, and had many hopeful encouraging words, the refund has not appeared. This is a very frustrating and difficult situation for me.